/* 服务保障页面样式 */
.service-guarantee {
    padding: 60px 0;
    color: #333;
    line-height: 1.6;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* 标题样式 */
.guarantee-header {
    text-align: center;
    margin-bottom: 60px;
}

.guarantee-header h1 {
    font-size: 32px;
    margin-bottom: 15px;
    color: #1a1a1a;
}

.guarantee-header p {
    font-size: 18px;
    color: #666;
    max-width: 700px;
    margin: 0 auto;
}

h2 {
    font-size: 26px;
    text-align: center;
    margin-bottom: 40px;
    color: #1a1a1a;
    position: relative;
    padding-bottom: 15px;
}

h2::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 50%;
    transform: translateX(-50%);
    width: 60px;
    height: 3px;
    background-color: #2c6ecb;
}

/* 核心保障承诺 */
.core-guarantees {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    margin-bottom: 80px;
}

.guarantee-item {
    background: #fff;
    border-radius: 10px;
    padding: 30px;
    box-shadow: 0 5px 15px rgba(0,0,0,0.05);
    display: flex;
    align-items: flex-start;
}

.guarantee-icon {
    width: 50px;
    height: 50px;
    background-color: #e8f4ff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 20px;
    flex-shrink: 0;
    color: #2c6ecb;
}

.guarantee-content h3 {
    font-size: 18px;
    margin-bottom: 10px;
    color: #1a1a1a;
}

.guarantee-content p {
    color: #666;
}

/* 保障范围 */
.guarantee-scope {
    margin-bottom: 80px;
}

.scope-list {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
}

.scope-category {
    background: #fff;
    border-radius: 10px;
    padding: 25px;
    box-shadow: 0 5px 15px rgba(0,0,0,0.05);
}

.scope-category h3 {
    font-size: 18px;
    margin-bottom: 20px;
    color: #2c6ecb;
}

.scope-category ul {
    list-style: none;
}

.scope-category li {
    padding-left: 25px;
    margin-bottom: 12px;
    position: relative;
}

.scope-category li::before {
    content: '•';
    position: absolute;
    left: 0;
    color: #2c6ecb;
    font-weight: bold;
}

/* 保障流程 */
.guarantee-process {
    margin-bottom: 80px;
}

.process-steps {
    position: relative;
    padding-left: 50px;
}

.process-steps::before {
    content: '';
    position: absolute;
    left: 20px;
    top: 0;
    bottom: 0;
    width: 2px;
    background-color: #e0e0e0;
}

.process-step {
    position: relative;
    margin-bottom: 40px;
}

.step-number {
    position: absolute;
    left: -50px;
    width: 40px;
    height: 40px;
    background-color: #2c6ecb;
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
}

.step-content {
    background: #fff;
    border-radius: 10px;
    padding: 20px;
    box-shadow: 0 5px 15px rgba(0,0,0,0.05);
}

.step-content h3 {
    font-size: 18px;
    margin-bottom: 8px;
    color: #1a1a1a;
}

.step-content p {
    color: #666;
}

/* 常见问题 */
.guarantee-faq {
    margin-bottom: 80px;
}

.faq-list {
    max-width: 800px;
    margin: 0 auto;
}

.faq-item {
    margin-bottom: 10px;
    border: 1px solid #eee;
    border-radius: 8px;
    overflow: hidden;
}

.faq-question {
    padding: 15px 20px;
    background-color: #f9f9f9;
    cursor: pointer;
    font-weight: 500;
    position: relative;
    transition: background-color 0.3s;
}

.faq-question:hover {
    background-color: #f0f0f0;
}

.faq-question::after {
    content: '+';
    position: absolute;
    right: 20px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 20px;
    color: #2c6ecb;
}

.faq-answer {
    padding: 0 20px;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s, padding 0.3s;
    background-color: #fff;
}

.faq-item.active .faq-answer {
    padding: 15px 20px;
    max-height: 200px;
}

.faq-item.active .faq-question::after {
    content: '-';
}

/* 联系保障中心 */
.contact-gurantee {
    background-color: #f5f8ff;
    border-radius: 10px;
    padding: 40px 20px;
    text-align: center;
}

.contact-methods {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 30px;
    margin-top: 30px;
}

.contact-item {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 16px;
}

.method-icon {
    font-size: 24px;
    color: #2c6ecb;
}

/* 响应式调整 */
@media (max-width: 768px) {
    .core-guarantees,
    .scope-list {
        grid-template-columns: 1fr;
    }
    
    .guarantee-header h1 {
        font-size: 28px;
    }
    
    h2 {
        font-size: 22px;
    }
    
    .process-steps {
        padding-left: 40px;
    }
    
    .step-number {
        width: 36px;
        height: 36px;
        left: -40px;
    }
    
    .contact-methods {
        flex-direction: column;
        align-items: center;
    }
}